Last updated: October 2026
1. Introduction
Ria Oasis Residence fully respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a booking.
2. Data Controller
The data controller is Bilanakis Emmanouil, operating Ria Oasis Residence, Plakalona, 72100 Agios Nikolaos, Crete, Greece. For any questions, clarifications, or requests regarding your personal data, you may contact us directly via email at: info@riaoasisresidence.com or by phone at +30 6989720211.
3. What Data We Collect
– Contact & Booking Data: When you fill out our contact form or proceed with a booking, we collect necessary details such as your name, email address, phone number, and the desired dates of your stay.
– Usage Data: With your consent, we use analytics tools (such as Google Analytics) to understand how visitors navigate our website, collecting statistical data to improve our services.
4. Why We Use Your Data
We use your data to process and manage your booking, communicate with you before and during your stay, meet our legal and tax obligations, and, with your consent, improve our website.
5. Payment Security
For the smooth and secure processing of bookings, we partner with the certified payment gateway Stripe. Ria Oasis Residence does not store, process, or have any access to your credit or debit card details. All financial transactions are fully encrypted and completed strictly within Stripe’s secure environment.
6. Sharing Your Data
We do not sell your personal data. We only share it with trusted partners when necessary to provide our services, such as our payment provider (Stripe), our booking and channel management systems, our website hosting provider, and public authorities when required by law.
7. How Long We Keep Your Data
We keep booking data for as long as required by Greek tax and accounting law. Contact form messages are kept only as long as needed to answer your request.
8. Use of Cookies
Our website uses cookies to enhance your browsing experience, analyze site traffic, and ensure the proper functioning of our technical features. You can manage your preferences and provide your consent through the cookie banner upon entering the site. You can find the full list of cookies below.
This Cookie Policy was last updated on 17 October 2026 and applies to citizens and legal permanent residents of the European Economic Area and Switzerland.
Our website, https://riaoasisresidence.com (hereinafter: "the website") uses cookies and other related technologies (for convenience all technologies are referred to as "cookies"). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website.
A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.
A script is a piece of program code that is used to make our website function properly and interactively. This code is executed on our server or on your device.
A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.
Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid. We may place these cookies without your consent.
We use statistics cookies to optimize the website experience for our users. With these statistics cookies we get insights in the usage of our website. We ask your permission to place statistics cookies.
Marketing/Tracking cookies are cookies or any other form of local storage, used to create user profiles to display advertising or to track the user on this website or across several websites for similar marketing purposes.
On our website, we have included content from Instagram, Facebook, Pinterest, TikTok and WhatsApp to promote web pages (e.g. “like”, “pin”) or share (e.g. “tweet”) on social networks like Instagram, Facebook, Pinterest, TikTok and WhatsApp. This content is embedded with code derived from Instagram, Facebook, Pinterest, TikTok and WhatsApp and places cookies. This content might store and process certain information for personalized advertising.
Please read the privacy statement of these social networks (which can change regularly) to read what they do with your (personal) data which they process using these cookies. The data that is retrieved is anonymized as much as possible. Instagram, Facebook, Pinterest, TikTok and WhatsApp are located in the United States.
When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. As soon as you click on "Save preferences", you consent to us using the categories of cookies and plug-ins you selected in the pop-up, as described in this Cookie Policy. You can disable the use of cookies via your browser, but please note that our website may no longer work properly.
You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.
Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our website again.
You have the following rights with respect to your personal data:
To exercise these rights, please contact us. Please refer to the contact details at the bottom of this Cookie Policy. If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to submit a complaint to the supervisory authority (the Data Protection Authority).
For questions and/or comments about our Cookie Policy and this statement, please contact us by using the following contact details:
Bilanakis Emmanouil
Plakalona, 72100 Agios Nikolaos, Crete
Greece
Website: https://riaoasisresidence.com
Email: info@ex.comriaoasisresidence.com
Phone number: +30 6989720211
This Cookie Policy was synchronized with cookiedatabase.org on 17 October 2026.
9. Your Rights
Under the General Data Protection Regulation (GDPR), you have the right:
– To request access to the personal data we hold about you.
– To request the correction or deletion of your data.
– To object to or restrict the processing of your data.
– To withdraw your consent at any time, simply by sending an email to info@riaoasisresidence.com.
– To lodge a complaint with the Hellenic Data Protection Authority (www.dpa.gr).
